Privacy Policy

In handling the personal information of its customers (hereinafter referred to as "Personal Information"), Sekisui Aqua Systems Co., Ltd. will comply with any and all provisions of the Personal Information Protection Act and any other applicable laws and regulations and shall establish its voluntary rules and system as well as its own privacy policy as follows for the protection of Personal Information, which Sekisui Aqua Systems hereby commits to implement and maintain in good faith.

  1. Sekisui Aqua Systems will prepare and establish Rules on the Protection of Personal Information and shall ensure that any and all of its employees (including directors, regular employees, part-time workers and temporary employees) comply with these Rules. Sekisui Aqua Systems will revise and improve these Rules from time to time as required.
  2. Sekisui Aqua Systems will take proper security measures, such as antivirus measures or measures against unauthorized access, to prevent any loss, damage, alteration or leakage of Personal Information.
  3. Sekisui Aqua Systems will obtain the Personal Information only in a legal and proper manner. Sekisui Aqua Systems will never obtain Personal Information by illegal or illicit means. Before using Personal Information, Sekisui Aqua Systems will obtain the prior consent of the customers or notify them of the information required via Sekisui Aqua Systems's website in relation to the purposes of its use.
  4. Sekisui Aqua Systems will use Personal Information only for the purposes of use as separately determined to the extent required for the operation of its business, provided, however, that under any of the following conditions, Sekisui Aqua Systems may disclose any Personal Information to a third party or may use it for a purpose other than its designated use without the prior consent of the customer:
    1. when required by laws and regulations;
    2. when necessary for the protection of human life, body or property and it is difficult to obtain the prior consent of the customer from whom such Personal Information originates;
    3. when it is specifically required for the promotion of improvements in public health or the wholesome development of children and it is difficult to obtain the prior consent of the customer from whom such Personal Information originates; or
    4. when cooperation is requested in relation to work regulated by laws and regulations and conducted by a national agency, public organization of the local government or a party subcontracted by them, and obtaining the prior consent of the customer from whom such Personal Information originates may adversely affect the work.
  5. Sekisui Aqua Systems hereby confirms that the customer has the right to request Sekisui Aqua Systems to disclose, correct, discontinue the use of or delete Company-owned Personal Data (as separately defined) that may identify such customer, and will properly deal with such requests.
  6. Sekisui Aqua Systems will properly deal with any and all complaints made by customers related to the handling of Personal Information.
  7. When disclosing certain items of Personal Information to a third party (subcontractor) for the purpose of contracting out some portion of the work, Sekisui Aqua Systems will take all necessary measures to supervise such subcontractors for the protection of the Personal Information.
  8. When sharing Personal Information with predetermined third parties, Sekisui Aqua Systems will, directly or via Sekisui Aqua Systems's website, give prior notification to the customers related thereto, including the Personal Information to be shared, the scope and purposes of use by such third parties and the party responsible in relation to the sharing of the Personal Information.

April 2005
Sekisui Aqua Systems Co., Ltd.

Personal Information under this Privacy Policy means:

Any and all information that may identify an individual customer, shareholder, business partner, employee, etc. of Sekisui Aqua Systems by any one single item or combination of two or more items thereof including, but not limited to, the name, age, date of birth, telephone number, mail address, address of residence or place of work.

Sekisui Aqua Systems Co., Ltd. Purposes of the Use of Personal Information

Sekisui Aqua Systems agrees and commits to the use of the Personal Information only for the following purposes according to the company objectives as stipulated in its Articles of Incorporation in a proper manner to the extent required for the implementation of its various purposes, which are described as follows:

  1. For the purpose of offering various types of products, systems, services or after-sales services as part of its business development;
  2. For sales activities as part of its business development; or
  3. For sending or delivering literature related to products and services or to elicit responses to enquiries.

Company-owned Personal Data under this Policy means:

Any and all Personal Information constituting a database that may easily identify specific personal information (hereinafter referred to as "Personal Data") that Sekisui Aqua Systems is authorized to disclose, correct, add to, omit, discontinue to use, delete or discontinue to provide to a third party, except for any data prescribed by laws and regulations as adversely affecting the public or other interests if its existence becomes known, or any data that is supposed to be deleted within six (6) months.

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